Transport Planning

Transporting Cities has a informed view of Passenger Experience as it has expertise in transport planning which have supported a number of high-profile schemes.

Previous Projects

London Borough Rail Strategy: Production of borough’s Rail Vision document to assist in stakeholder engagement, setting out growth ambition and schemes that would contribute to the borough’s rail links (2017)

Heathrow Expansion Project – Surface Access Strategy: Review and drafting of public consultation documents for DCO application (2017)

Heathrow Express Passenger Journey Assessment: Plane-to-platform reviews assessing navigation, wayfinding, information & service provision, identifying actions to eliminate potential revenue loss (2017)

London Borough Thameslink Consultation Response: Assessment and response to proposed service plan (2016)

Local Authority Crossrail 2Study: Transport assessment and demand study of additional Crossrail 2 route proposals (2016)

Department for Transport: Conducting industry research and author of “Improving Journeys” report, part of the 2035 Railways workstream (2016)

Telefonica UK: Providing an introduction to the mobile data platform and working with rail operators to use data to enhance service provision (2015-2016)

Docklands Light Railway: Sponsoring project and operational requirements for fleet of new DLR trains, including enhancements to passenger facilities (2015)

Bakerloo Line Extension to Southeast London: Transport planning, optioneering and public consultation (2014-2015)

Lewisham Station: Management of feasibility design and optioneering for a major interchange hub (2015)

London Overground Extension to Barking Riverside: TWAO application preparation (2014-2015)

West Anglia Devolution: Step-free access provision – options for platform humps (2015)

DLR Southern Extensions: Feasibility and assessment (2014-2015)

London Overground Southern Extension: Feasibility and assessment (2014)

Northern Line Extension to Battersea: TWAO application and Public Enquiry (2013)


We have experience in undertaking:

  • extension feasibility studies.
  • developing land use policy.
  • undertaking passenger research.
  • overseeing pedestrian modelling and demand forecasting.
  • TWAO documentation preparation.
  • stakeholder engagement.
  • public communication.