Transporting Cities has a informed view of Passenger Experience as it has expertise in transport planning which have supported a number of high-profile schemes.
London Borough Rail Strategy: Production of borough’s Rail Vision document to assist in stakeholder engagement, setting out growth ambition and schemes that would contribute to the borough’s rail links (2017)
Heathrow Expansion Project – Surface Access Strategy: Review and drafting of public consultation documents for DCO application (2017)
Heathrow Express Passenger Journey Assessment: Plane-to-platform reviews assessing navigation, wayfinding, information & service provision, identifying actions to eliminate potential revenue loss (2017)
London Borough Thameslink Consultation Response: Assessment and response to proposed service plan (2016)
Local Authority Crossrail 2Study: Transport assessment and demand study of additional Crossrail 2 route proposals (2016)
Department for Transport: Conducting industry research and author of “Improving Journeys” report, part of the 2035 Railways workstream (2016)
Telefonica UK: Providing an introduction to the mobile data platform and working with rail operators to use data to enhance service provision (2015-2016)
Docklands Light Railway: Sponsoring project and operational requirements for fleet of new DLR trains, including enhancements to passenger facilities (2015)
Bakerloo Line Extension to Southeast London: Transport planning, optioneering and public consultation (2014-2015)
Lewisham Station: Management of feasibility design and optioneering for a major interchange hub (2015)
London Overground Extension to Barking Riverside: TWAO application preparation (2014-2015)
West Anglia Devolution: Step-free access provision – options for platform humps (2015)
DLR Southern Extensions: Feasibility and assessment (2014-2015)
London Overground Southern Extension: Feasibility and assessment (2014)
Northern Line Extension to Battersea: TWAO application and Public Enquiry (2013)
We have experience in undertaking:
- extension feasibility studies.
- developing land use policy.
- undertaking passenger research.
- overseeing pedestrian modelling and demand forecasting.
- TWAO documentation preparation.
- stakeholder engagement.
- public communication.